Shipping Policy
Processing & Delivery USA
All orders are processed and shipped the next business day. Delivery typically takes 3–5 business days depending on your location and the carrier service selected.
International Shipping
We ship to Canada, United Kingdom, United Arab Emirates, Australia, Japan, and Mexico.
Delivery Time: International orders typically arrive within 7-21 business days, depending on your location and customs processing times.
Customs & Duties: International orders are shipped DDU (Delivered Duty Unpaid). You are responsible for any customs duties, taxes, or import fees charged by your country.
Tracking: All international orders include tracking information.
Shipping Rates
USA-Free Shipping on orders over $45 (ETA 3-5 days+-)
Free International Shipping on USD $150+ Orders. (ETA 6-12 Days +-)
USA & International Shipping rates are calculated at checkout based on your country, delivery address and the service you select.
Order Tracking
Every order includes tracking information so you can monitor your shipment's progress.
Shipping Delays
We are not responsible for delays caused by:
- Incorrect shipping addresses
- Carrier delays
- Weather conditions
- Holidays
Pre-Orders
Pre-order items may ship separately from in-stock items.
Return & Refund Policy
Return Window
We accept returns within 30 days of receipt of your item.
Return Requirements
To be eligible for a return, items must be:
- Unworn and unused
- With original tags attached
- In original packaging
- Accompanied by receipt or proof of purchase
How to Return
To initiate a return, please contact us at info@atticamoon.com. Once your return is accepted, we'll provide you with return instructions.
Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
Return Address:
171 Darling Ave
Nutley, NJ 07110
Refund Processing
Refunds are processed within 10 business days of approval. Original shipping charges are non-refundable.
Non-Returnable Items
The following items cannot be returned:
- Personal care products/Beauty Products
- Sale items
- Gift cards
Damages & Defects
If you receive a damaged or defective item, please contact us immediately at info@atticamoon.com for evaluation and resolution. We will cover return shipping costs for damaged or defective items.
Contact Us
If you have any questions about our shipping or return policy, please reach out:
Email: info@atticamoon.com
Phone: 929-600-2092
Warehouse Address: 171 Darling Avenue, Nutley, NJ 07110